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- ClearCheckbook Support
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- *UPDATE* Reminders / Recurring Transactions Issue
*UPDATE* Reminders / Recurring Transactions Issue
- Site Admin -
Posted: Jul 1, 2010
SiliconTrance | Posted: Jul 1, 2010
Sorry for the delay in posting this response in the forums.
There had been a glitch in the Reminders / Recurring transactions script that was causing any recurring transactions to be marked as Posted without actually being added to your account.
The glitch has been fixed and all recurring transactions should post as normal from now on. We will be closely monitoring the reminders to ensure it continues to behave without any more issues.
To get your transactions to post, you can enter them manually or send us a Contact message (bottom right side of the page) and have us reset your "Posted" status so you can click "Post Now" next to the reminders that didn't post.
Again, we are sorry it took so long to track the issue down, but everything should be back to normal now.
Posted: Jan 16, 2013
dmboucher | Posted: Jan 16, 2013
Could this have happened again? I had 6 transactions that were supposed to post yesterday (1/15/13). None of them posted. Thoughts?
Posted: Apr 26, 2018
EdwardHoffman | Posted: Apr 26, 2018
I have created recurring transactions that do not post automatically. What is the problem?