We've received over 100 emails in the 12 hours since V3 launched. We have been working hard to take many of your comments into consideration. While we experienced more unexpected things pop up than we would have liked, we hope it hasn't tarnished your view of ClearCheckbook.
So far we've fixed the following:
* Drop down descriptions working in IE6 and IE7 now.
* Account overviews are on the Summary page again.
* You can Jive from the Latest Transactions gadget.
* Deleting issues have been resolved
* iPhone/iPod Touch icon working again
* Issues dragging dashboard widgets have been fixed
* Login form is now easier to find
* Getting the iGoogle Gadget and OSX Dashboard Widget updated
* Fixing description auto-complete in the Mobile app
A few of the things we're still working on are:
* Getting CheckBot up again
* Adding monthly totals to the reports, so you can see actual values, not just the report itself.
While there are still things we have left to do, please know that we are listening to your feedback and doing our best to fix any issues.
If you find something you don't like about the site, or something isn't behaving correctly, use the Contact Us form at the bottom of the page to let us know... please don't flood the blog comments with things like that. We see them faster if they're sent directly do us.
- the future balances doesn't seem to work correctly
- future balances should be relocated directly under Transaction summary in order to quickly see whether or not one will be overdrawn by the next pay date based on future transactions.
"+contact us" is showing on my browser. It's located in the bottom right hand corner. You might want to check your browser settings or try another browser.
I have a little problem with "Import Transactions" on my free account. I currently have some imported transactions (from QIF file) not verified; if i click on link "View your imported transactions" view the page: "Error SQLSTATE[08P01]: <>: 7 ERROR: bind message supplies 0 parameters, but prepared statement "pdo_pgsql_stmt_00dbba58" requires 1". Can you fix the problem??
Thanks a lot.
(sorry for my bad english!!!)
is there a chance of setting up a uservoice account for clearcheckbook?
One thing that still bugs me is the location of the Description on the Transaction Summary page - it's located below the date as a separate line; seems it would make more sense to have it all listed on one line. Date, Description, Amt, Account, Category is more logical and easier to read. I use that description frequently when "jiving" things and I am constantly struggling to read each line.
In any case, glad you're reading feedback.
Oh, and I miss Checkbot! Get that bugger working soon. Please.
Another thing...the text report is beautiful, definately useful for taxes BUT it doesn't include some transactions. For instance, I see transactions for certain months on the cloud summary or when I search for them but on the text report it shows 0.00 balance for that month!
Am I doing something wrong? Does it now show up on the text report if I am not consistent with withdrawals/deposits from the same account?
From the Account Dashboard, on the Account Overviews gadget, I am receiving an error when clicking on the hyperlink for the account (I am assuming this link should take me to the summary page for that specific account).
The hyperlink properties point to (account number x'd out for this posting):
The error I am receiving is a DNS Server Cannot Be Found type message (sorry - don't remember that exact verbiage.
It would be nice to have an option to use the old website or the new website, that way those of us who are fine with how it use to be could still use it.
As of right now, I'm working on moving back to Online Check Register . com :( Bummer....
I have been very happy, and publicly have endorsed your vision. Your efforts are appreciated. You have (and I am grateful for) helped free me of unnecessary, crushing debt – this is NOT an exaggeration.
However the upgrade appears to me to be more cluttered and complicated than need be, just the opposite of what attracted me to site in the first place. I'm not going to go storming off in a huff, but I am disappointed in the direction your service to the financial community seems to be headed. I would like to respectfully request that users be allowed a "V2" version to be available. I am aware that I am, as a free user, entirely at your mercy.
Thanks to YOU Brandon I am indeed enjoying a prosperous, merry holiday and I wish nothing less than the same for you and yours.
I finally realised that there was a major change, so as I browse the site, it still didn't look BETTER. I tried adding an entry, upon completion, the accounts were not updated immediately like before, which I felt was a plus point compared to this.
So considering most updates are for the better, the new update has failed to impress a returning user.
1. Doesn't look better than the clean design before
2. Accounts did not update after an entry.
3. I felt lost with the overall drop. I was looking forward for something better, not a drop. I would suggest returning to the old version, and reworking v3, making it beautiful, have a group of beta users use, test and compare with the previous version, and making an announcement on the frontpage about the latest changes, educating old users and teaching them how to move on to the new system.
That way, a returning user like me will not feel what I am feeling now. I sincerely want to go, "Wow! It just got better!"
Anyhow, ClearCheckBook is still a great free tool! Please provide a donation page so we can support you.
What is the possibility of possibly running both versions as a user option? I am not sure how much has changed on the back-end and if there were a lot of changes the previous interface may be totally broken.
New site looks cool tho...
I used to type my descriptions in Traditional Chinese, but it's all messed up after
the V3 update, and can't be solved by adjusting the brower's encoding settings.
Still appreciate this V3 update!! Just hope this problem can be solved soon~
I just started clearcheck book to manage my personal finance. But problem is with multiple currency accounts, when i add a particular currency say SGD or EUR it shows everything in USD in summary page. It doesn't give me the real picture of my current money. cant it show me the real value in a one chosen currency of my overall personal finance.
The new color scheme is really depressing, but I just started using the new version, so I'll check to see if that's a user setting I can change.
In the end, my info was still there and the system works, so that's always cause for joy after an upgrade!
Keep up the good work.
I really thought the old version was perfect and was always willing to pay for it, but I'm not really excited about this new version. It seems to require more clicks to get something done, and doesn't have all the information in one place.
That being said, it takes courage to upgrade and I applaud your efforts, I really do, and I look forward to paying if the new version gets up to speed. Heck, where can I make a donation today?
Congrats for Clearcheckbook redesign. I'm a brazilian interaction designer, and recommend this for all my friends and colleagues.
I would like to suggest UserVoice (http://www.uservoice.com/), to get feedback from your users.
Otherwise, I love the site and will continue to use it. Thanks!!
Can you tell me why my recurring transactions are now showing up as Transfers? It now shows a deposit of the entry, followed by a withdrawal of the entry, so I need to go in and delete all the deposits.
This issue occurs while using Google Chrome, but I am unable to duplicate it with Internet Explorer.
In the Description Field on the Edit Transaction window, I am unable to enter certain characters, while others are working fine.
I am not able to enter the number sign "#" or the open parenthesis "(".
However, the closing parenthesis")" can be entered with no problems.
"Can you tell me why my recurring transactions are now showing up as Transfers? It now shows a deposit of the entry, followed by a withdrawal of the entry, so I need to go in and delete all the deposits."
This appears to be another bug in this new version.
I'm also a big fan of the old version and would have gladly paid for this upgrade if it worked better. But because you stated a native iPhone version was coming why pay for both? It seems like the iPhone community who used this GREAT web app (V2) was really looking forward to using it directly on there iPhone as a native app. So I really hope you're still working on getting that done.
Thanks for starting a REALLY GREAT app, its truly the best I found on the web.
It would be handy to have the option to have the system send you a reminder email the day OF the reminder you have set, instead of having to select at least a day before.
I was looking for a function to edit the beginning balance of the created account after the account has been created. The notice on top of the page says I can Add, Edit or Delete, but somehow the function escape my attention. Maybe it is in the premium version?
Thank you for creating a such wonderful application, I have been searching for this type of app for a few years already. The website name or your app name seems to be quite long. Probably new name similar to Mint, Quicken or similar seems to be more appropriate.
I will explore this site further before signing up as a premium user.
it's not letting me export as a .csv though...not sure if that's on the list of things to fix.
Clearcheckbook is the absolute creme de la creme of easy online financing, but the most major component of that is the bot. please get me an update on the status.
You guys ruined a good thing. Too Bad....