If you're experiencing the issue of needing to log back in every few hours even if you have the 'Remember Me' option selected when signing in, you just need to clear your browser's cache/cookie data for ClearCheckbook.
We discovered that some users who were logged into ClearCheckbook while the upgrade to Version 5 was taking place might be experiencing this problem. It comes down to your browser having cookies from the old version of ClearCheckbook which are conflicting with those set by the current version.
Your browser should give you the ability to clear the cache and private data for specific websites. To learn how to do this, you can consult the FAQ/Help docs in your specific browser.
For example, doing this in Firefox is very straightforward. Simply load the Preferences
and then click on Privacy & Security
. Next, click on the Manage Data
button under the Cookies and Site Data
section. You can type clearcheckbook.com
into the search box and then remove all the data.
This will remove all cookies. Once the cookies are removed, simply sign out of ClearCheckbook if you're currently signed in, and then sign in again clicking the 'Remember Me' option.
After nearly two years of development and testing, we're extremely happy to announce the update to ClearCheckbook Version 5 is complete! Check out many of the new features and updates here: v5 Release Notes
Version 5 has over 100 updates, new features and bug fixes all on top of a new development framework. In addition to the new framework, all of the 3rd party libraries we use have been updated which will help make updates and new feature additions much easier moving forward.Help / FAQ
link in the Support
section at the bottom of the page. A direct link is here: ClearCheckbook Knowledge Base.Contact Us
link at the bottom right side of the page.Looking toward the future
As mentioned earlier, Version 5 sets some extremely solid foundation for future updates and new features. We have a huge list of updates that we plan on making now that Version 5 is released. We'll post more information about the next round of new features and updates when they're being launched.The current Google Drive authentication tokens will no longer be valid after we upgrade to ClearCheckbook version 5 on Saturday August 15th @ 10pm EDT
If you currently have Automatic Backups enabled to Google Drive, you will need to re-authenticate ClearCheckbook with Google drive after we perform the upgrade to Version 5. We're using an updated Google Drive API and the current authentication strings aren't compatible with the new version.The next major version of ClearCheckbook, version 5, is launching on August 15, 2020!
The switch to version 5 will take place on Saturday August 15, 2020 at 10pm EDT (7pm PDT) and will require us to take the site offline during the upgrade. We wanted to give you as much heads-up time as possible so you can plan for the site being offline. The iOS and Android apps will also be affected since the server won't be available for syncing. You will still be able to add transactions via the app, they just won't sync or show up until the upgrade has been completed.